How to use ReefnBid, not how to reef. Bidding, paying, listing, shipping and your account. For a quick answer, tag @ReefnBid-AI in any post.
Where to look
- For Buyers covers bidding, getting set up to pay, shipping, and what to do when an order goes wrong. If you are not sure where to start, try the buyer FAQ.
- For Sellers covers setting up your store, listing your corals, getting paid, and handling orders. The seller FAQ is a good first stop.
Ask a question
Can’t find what you are after? Start a topic right here in the Academy and a staff member or a fellow reefer will pick it up.
Faster still, tag the ReefnBid AI Assistant (@ReefnBid-AI) in your post. It reads these articles and answers in the thread, usually within a minute.
A note on what goes where
This category is about the site, not the hobby. Keeping corals alive, tank problems, dinos, lighting, water chemistry and the rest belong in Reef Mentors, where experienced reefers answer.
If you have a problem with a specific order, message the seller first and open a dispute from your order if you cannot sort it out between you. Ideas for improving ReefnBid belong in Suggestion Box.